Investor Relations

Press Release

Email page PDF view Print view Email Alert Social media sharing

Epsilon Notifies TiVo of an Email Database Breach

Company Release - 4/2/2011 3:00 PM ET

ALVISO, CA -- (MARKET WIRE) -- 04/02/11 -- TiVo Inc. (NASDAQ: TIVO), the creator of and a leader in advanced television services including digital video recorders (DVRs) announced today that we were informed by Epsilon, a third-party e-mail marketing vendor who TiVo and other companies use to manage email communications, that an unauthorized person outside their company accessed files that included e-mail addresses of some TiVo customers. We were advised by Epsilon that the information that was obtained was limited to first name and/or email addresses only.

Epsilon does not have access to service information or credit card details and all such personally identifiable information remains secure.

Other companies including JP Morgan Chase and Kroger were also impacted by this breach. Epsilon is conducting a full investigation. We are also conducting our own internal investigation to verify the information Epsilon has provided to us regarding this incident.

We are in the process of notifying impacted customers of this breach.

About TiVo Inc.
Founded in 1997, TiVo Inc. (NASDAQ: TIVO) developed the first commercially available digital video recorder (DVR). TiVo offers the TiVo service and TiVo DVRs directly to consumers online at and through third-party retailers. TiVo also distributes its technology and services through solutions tailored for cable, satellite, and broadcasting companies. Since its founding, TiVo has evolved into the ultimate single solution media center by combining its patented DVR technologies and universal cable box capabilities with the ability to aggregate, search, and deliver millions of pieces of broadband, cable, and broadcast content directly to the television. An economical, one-stop-shop for in-home entertainment, TiVo's intuitive functionality and ease of use puts viewers in control by enabling them to effortlessly navigate the best digital entertainment content available through one box, with one remote, and one user interface, delivering the most dynamic user experience on the market today. TiVo also continues to weave itself into the fabric of the media industry by providing interactive advertising solutions and audience research and measurement ratings services to the television industry.

TiVo and the TiVo Logo are trademarks or registered trademarks of TiVo Inc. or its subsidiaries worldwide. © 2011 TiVo Inc. All rights reserved. All other trademarks are the property of their respective owners.

Source: TiVo